By email, within three working days

Virtual consultation

Send photographs and a description, get a written opinion back from a practitioner. It is free, it is useful for working out whether a trip into Soho is worth making, and it is explicitly not a diagnosis.

Cost
Free
Turnaround
Three working days, often sooner
What you get
A written opinion naming likely options, likely cost, and whether an in person assessment is needed before anything can be booked
What it is not
A diagnosis, a prescription, or a commitment on either side

What a photograph can and cannot show

A photograph is good for the shape of a concern, roughly where it sits, and how far along it is. It is unreliable for skin tone under artificial light, useless for texture you would normally feel, and it cannot show what is happening under the surface. So a remote opinion can usually narrow the field to two or three sensible options and rule out three or four silly ones. It cannot finish the job.

Everything that involves an injection, a laser, or a prescriber requires an in person assessment before it can be booked. That is not a policy we chose, it is what safe practice requires, and any clinic willing to skip it is telling you something.

How to take the photographs

  • Daylight, near a window, no direct sun and no ring light.
  • No makeup, and no filters of any kind including the automatic ones on some phones.
  • Three angles: straight on, and both sides at about forty five degrees.
  • For hair, part it in the usual place and take one from directly above.
  • For body, include a landmark such as a waistband so scale is readable.

Send it over

This form is client side only. No photograph leaves your device, nothing is uploaded and nothing is stored.

When a remote opinion is the wrong tool

Anything that is changing, bleeding, itching or sore needs a doctor rather than a clinic, and it needs one now rather than in three working days. That includes any mole or pigmented lesion that has altered, and any lump that has appeared.

Anything where the whole question is texture, laxity or depth is also a poor fit, because those are assessed by hand. If you send photographs for one of those we will say so and suggest you come in, rather than guessing to be helpful.